Didn’t work out? Its okay! We got you.
RETURN POLICY:
If you’re not happy with your purchase, we will accept a return or exchange on all full priced merchandise within 14 days of delivery. Any product you return must be in the original condition you received it in, unworn, unaltered, all original tags attached and free of damages caused by the customer. (No returns on masks, socks and/or any undergarments). All sales on discounted and marked down merchandise (ex: coupon was applied at checkout) are priced for final sale with no returns/exchanges and no price adjustments.
If the item that was received is defective due to the manufacturer, we will offer an exchange. Once received, returns or exchanges will be processed within 2 business days.
To process your return or exchange, please email customer.service@zebraclub.com with subject line titled: "RETURN REQUEST" with your order number included in the body, and we will email you further instructions. Please include a copy of the invoice with all parcels.
Note that Zebraclub.com is not responsible for items lost or damaged during transit.
All online orders are subject to availability. If we are regrettably unable to fulfill your order, we will notify you as soon as possible.
You’re in the area?
Our Downtown Seattle location will take online order returns, for a return or exchange in-store for full price items within 14 days of delivery with online invoice. Any product that gets returned must be in the original condition you received it in, unworn, unaltered, all original tags attached and free of damages done by the customer.
Plus, we would love to shop with you if you come in-store for an exchange!
Zebraclub
1901 1st Ave
(206) 448-7452
Seattle, WA 98101
SHIPPING POLICY:
Most domestic orders are delivered in 3 – 5 business days. Zebraclub.com is not responsible for any shipping delays which we cannot predict. Orders shipped on the next business day and orders placed over the weekend will ship on the following Monday.
Domestic orders:
| Free Standard Shipping | Orders of $100 and up |
| Standard Shipping | $12.95 |
| 3 Day Shipping | $28.00 |
Shipping to Alaska, Hawaii
| Standard Shipping | $18.00 |
*Sorry we do not ship internationally at this time